We accept payment with VISA, MasterCard, Maestro cards and contactless payment methods as Apple Pay, Google Pay and IDEAL.

You can enter your discount code in a special “Discount code” box during checkout.

Yes, you will receive a confirmation email within a few minutes after placing your order. You can also find all your order details in the “My Orders” section of your Personal Sleeper’s account.

Yes, you can cancel your order if it hasn’t been dispatched yet. Simply go to the order page in the “My Orders” section of your Personal Sleeper’s account.

If your order has already been collected by the delivery service, you can initiate a return after receiving it. For more details, please refer to the Shipping & Delivery page.

After placing your order, you’ll receive a confirmation email from MUR and a tracking email from our delivery partner, DPD. The tracking email will include a tracking number and link. You can use
this link to track your order, adjust delivery details, or reschedule your delivery appointment.

There is also an option to track your order in your Personal Sleeper's account.

MUR can be delivered to the following list of countries:
Netherlands, Belgium, Luxembourg, Germany, Austria, France, Italy, Spain, Portugal, Denmark, Sweden, Switzerland, Poland, Czech Republic, Hungary.
For more information, please refer to Shipping & Delivery page.

Approximate delivery times vary by country:
- Netherlands, Belgium, Luxembourg: 1-2 business days
- Germany, Austria, France: 2-3 business days
- Italy, Spain, Portugal, Denmark, Sweden, Switzerland, Poland, Czech Republic, Hungary: 3-4 business days
For additional details, please see the Shipping & Delivery page.

Yes, once your order is placed, you will receive a tracking email from our delivery partner, DPD. This email will allow you to adjust delivery details, including the address, date, and time of delivery.

Shipping rates depend on the destination country::
- Netherlands, Belgium, Luxembourg, Germany: EUR 5
- Austria, France: EUR 8
- Italy, Spain, Portugal, Denmark, Sweden, Switzerland, Poland, Czech Republic, Hungary: EUR 10
For additional details, please see the see the Shipping & Delivery page.

The safety of MUR products is our responsibility until they are delivered to you. If your order is incomplete or damaged upon arrival, you can return it, and we will fully refund the product price, along with delivery and return costs. If your package is lost and never delivered, please contact us at info@mur-bedding.nl, and we will ensure a full refund to your bank account.

Not all orders are eligible for return.
Please check the Returns page to confirm which products can be returned and follow the detailed return instructions provided there.

For now, MUR products are only available online through our website, but we know how important it is to touch and feel your bed linens before you choose. We’re working hard to make this possible offline.

MUR products are designed with great attention to detail to ensure they bring sweet dreams to our Sleepers. The production takes place in Turkey, where fabrics are woven on modern machines to achieve top-quality yarn.

Every piece is sewn by hand that allows better control over the quality. The little imperfections they leave behind are what make each product special—a small reminder of the human touch behind everything we create.

Our fabrics are made from 100% organic cotton. The decorative piping is crafted from polyester to ensure durability and color retention, even after multiple washes.

Yes, MUR products are made from 100% organic cotton, which is naturally hypoallergenic.

Yes, our products are OEKO-TEX certified, ensuring they meet high safety and environmental standards.

Proper care ensures your MUR bedding lasts for a long time. Detailed care instructions can be found on the Care Guide page on our website, and they are also included in the box with your order.

Knowing the size of your mattress, duvet, and pillows is key to finding the perfect fit. If you’re unsure of the sizes, you can check the labels or measure them. For additional help, check out the Size Guide page on our website.

We don’t offer custom sizes yet, but if you can’t find the size you need in our assortment, feel free to let us know by contacting us at info@mur-bedding.nl.

We don’t have a special gift wrapping
service at the moment. However, for orders over EUR 150, your items will be delivered in a beautiful signature box that’s perfect for gifting and can also be reused as a stylish organizer. We hope this thoughtful packaging will make your gift even more special for your loved ones.

Not yet, but we’re working on it and hope to offer them soon.